Shipping is Free for all orders over $100. For all other orders Shipping is $15. To inquire about our shipping please email us at sales@frenchsjewellery.com or use our contact form
Our Shipping Promise
In order to deliver on our promise of exceedingly personal service and ensure prompt delivery of your order.
Availability: In-Stock Item: Normal processing for this item is 1-3 Business Days
Please note: Shipping only available within Canada
How do I return an item?
If you’re not absolutely delighted with your French’s Jewellery purchase, you can return your item(s) for a refund or exchange within 7 days of purchase. Returns or exchanges are accepted on items in resalable condition. Sale items, Display Items, Gift Cards, and engraved items are Final Sale and cannot be returned.
Please keep in mind when returning or exchanging an item:
3 easy steps on how to process a return!
Contact us using the contact form located on the store page
You will be refunded once we receive your product back at our store!
Once your return has been received and processed at the French’s Jewellery your payment will be refunded. We'll send you an email confirmation when your refund has been processed.
Helpful hint: don’t forget to ship your order back within 7 days.
At French’s Jewellery, absolute delight is our No. 1 priority. We take pride in the quality of our products and want you to fall in love and stay in love with them. If you purchased from our website, and you are not pleased with how the item has worn, simply give us a call and we'll make it right! All our products may be returned for replacement due to a manufacturer's defect, with your original proof of purchase:
To replace an item due to a manufacturer's defect, please contact your customer service who can assist you.
Lost items or items damaged due to normal wear and tear are not covered under our replacement policies.
Can I edit or update my order once I’ve submitted it?
Once you have placed the order, if you find that you need to change the shipping address call our store straight away and we will see if it is possible. Call us on 1-780-352-2121
When will I receive my refund?
As soon as we receive your returned items at our store, we will gladly process your refund. Please allow 7-14 business days for your return shipment to arrive at our store once you drop it in the mail.
Once we process your return, you will see your refund payment after 30 business days depending on your issuing bank and/or billing cycle..
Do we offer price adjustments?
At this time we do not offer price adjustments. Sale prices will be as marked and no price adjustments will be made on previous purchases. All sale items are final sale.
In order to deliver on our promise of exceedingly personal service and ensure prompt delivery of your order.
Availability: In-Stock Item: Normal processing for this item is 1-3 Business Days
Please note: Shipping only available within Canada
How do I return an item?
If you’re not absolutely delighted with your French’s Jewellery purchase, you can return your item(s) for a refund or exchange within 7 days of purchase. Returns or exchanges are accepted on items in resalable condition. Sale items, Display Items, Gift Cards, and engraved items are Final Sale and cannot be returned.
Please keep in mind when returning or exchanging an item:
3 easy steps on how to process a return!
Contact us using the contact form located on the store page
You will be refunded once we receive your product back at our store!
Once your return has been received and processed at the French’s Jewellery your payment will be refunded. We'll send you an email confirmation when your refund has been processed.
Helpful hint: don’t forget to ship your order back within 7 days.
At French’s Jewellery, absolute delight is our No. 1 priority. We take pride in the quality of our products and want you to fall in love and stay in love with them. If you purchased from our website, and you are not pleased with how the item has worn, simply give us a call and we'll make it right! All our products may be returned for replacement due to a manufacturer's defect, with your original proof of purchase:
To replace an item due to a manufacturer's defect, please contact your customer service who can assist you.
Lost items or items damaged due to normal wear and tear are not covered under our replacement policies.
Can I edit or update my order once I’ve submitted it?
Once you have placed the order, if you find that you need to change the shipping address call our store straight away and we will see if it is possible. Call us on 1-780-352-2121
When will I receive my refund?
As soon as we receive your returned items at our store, we will gladly process your refund. Please allow 7-14 business days for your return shipment to arrive at our store once you drop it in the mail.
Once we process your return, you will see your refund payment after 30 business days depending on your issuing bank and/or billing cycle..
Do we offer price adjustments?
At this time we do not offer price adjustments. Sale prices will be as marked and no price adjustments will be made on previous purchases. All sale items are final sale.
